Application for Persons with Disabilities Status

Do you have difficulty returning and picking up library materials on time due to a disability? You can apply to change your library card to Persons with Disabilities Status by filling out this form.

If you identify as a person with a disability or a person who is Deaf, and require this form in an alternate accessible format or require assistance to complete this form, please contact Membership Services: membershipservices@tpl.ca or 437-908-7358.

For more information regarding Persons with Disabilities Status please contact Accessibility Services: accessibleservices@tpl.ca or 416-393-7099.

Eligibility

Persons with Disabilities Status is for people with disabilities who cannot return library materials on time or pick up holds on time because of a disability, as defined in the Accessibility for Ontarians with Disabilities Act (AODA, 2005).

A valid full-service Toronto Public Library card is required. To get a library card, visit Your Library Card for more information or ask branch staff. Staff can then apply Persons with Disability Status to your account. At this time, Non-Resident cardholders are not eligible for Persons with Disabilities Status.

About Persons with Disabilities Status

Persons with Disabilities Status are exempt from:

  • fines for holds not picked up
  • being referred to a collection agency for long overdue items or charges.

Standard loan periods, borrowing limits, and suspension thresholds apply.

Please note you are responsible for:

  • returning library materials
  • receiving overdue notifications
  • receiving billing notices for lost items
  • renewing your card every year
  • paying the replacement cost for lost or damaged materials
  • informing the Library of any change to your disability status.

Persons with Disabilities Status Application Form

Library staff will process your application and confirm your status within two business days.

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