Financial Empowerment
Service Update
Please note that service hours may vary throughout the summer. Check below for the current service hours.
Build your financial future. Meet with financial empowerment staff and community partners for free financial counselling. Access financial information, guidance and support to help you manage your money, access benefits and reach your goals. This service is available to individuals and families living on a low income.
Get help with:
- filing your taxes all year round
- finding and applying for government benefits
- budgeting and saving money on a low income
- building confidence in making money decisions
- managing debt, credit and other money challenges
- setting financial goals and reaching them
Ready to get started? Book a free in-person appointment with our community partners. Call a participating branch and speak with branch staff or book online. Drop-in sessions are also available. See the list below for locations and appointment hours.
Book an appointment
Albion
Call 416-394-5170 or book online.
Appointments
Friday, 11:00 am–4:30 pm
Saturday, 11:00 am–4:30 pm
Drop-in sessions
Friday, 9:30 am–10:30 am
Saturday, 9:30 am–10:30 am
Cedarbrae
Call 416-396-8850 or book online.
Appointments
Tuesday, 11:30 am–4:00 pm
Wednesday, 11:30 am–4:00 pm
Thursday, 10:30 am–3:00 pm
Friday, 10:30 am–3:00 pm
Saturday, 9:30 am–3:00 pm
Drop-in sessions
Tuesday, 4:30 pm–5:30 pm
Wednesday, 4:30 pm–5:30 pm
Thursday, 4:30 pm–5:30 pm
Friday, 4:30 pm–5:30 pm
Saturday, 3:30 pm–4:30 pm
Downsview
Call 416-395-5720 or book online.
Appointments
Tuesday, 11:30 am–4:00 pm
Wednesday, 9:30 am–3:00 pm
Thursday, 11:30 am–4:00 pm
Friday, 9:30 am–3:00 pm
Saturday, 9:30 am–3:00 pm
Drop-in sessions
Tuesday, 4:30 pm–5:30 pm
Wednesday, 3:30 pm–4:30 pm
Thursday, 4:30 pm–5:30 pm
Friday, 3:30 pm–4:30 pm
Saturday, 3:30 pm–4:30 pm
Flemingdon Park
Call 416-395-5820 or book online.
Appointments
Wednesday, 10:30 am–3:00 pm
Friday, 10:30 am–3:00 pm
Saturday, 9:30 am–3:00 pm
Drop-in sessions
Wednesday, 4:30 pm–5:30 pm
Friday, 4:30 pm–5:30 pm
Saturday, 3:30 pm–4:30 pm
Malvern
Call 416-396-8969 or book online.
Appointments
Monday, 11:30 am–5:00 pm
Tuesday, 9:30 am–3:00 pm
Wednesday, 9:30 am–3:00 pm
Thursday, 11:30 am–5:00 pm
Saturday, 9:30 am–3:00 pm
Drop-in sessions
Monday, 5:30 pm–6:30 pm
Tuesday, 3:30 pm–4:30 pm
Wednesday, 3:30 pm–4:30 pm
Thursday, 5:30 pm–6:30 pm
Saturday, 3:30 pm–4:30 pm
Northern Elms
Call 416-394-5230 or book online.
Appointments
Tuesday, 1:00 pm–5:00 pm
Wednesday, 10:30 am–3:00 pm
Thursday, 1:00 pm–5:00 pm
Drop-in sessions
Tuesday, 5:30 pm–6:30 pm
Wednesday, 4:30 pm–5:30 pm
Thursday, 5:30 pm–6:30 pm
Riverdale
Call 416-393-7720 or book online.
Appointments
Monday, 9:30 am–4:00 pm
Tuesday, 2:00 pm–4:30 pm
Wednesday, 2:00 pm–4:30 pm
Thursday, 11:30 am–6:30 pm
Friday, 9:30 am–12:00 pm
Drop-in sessions
Tuesday, 9:30 am–12:30 pm
Wednesday, 9:30 am–12:30 pm
Thorncliffe
Call 416-396-3865 or book online.
Appointments
Monday, 10:30 am–5:30 pm
Thursday, 10:30 am–3:00 pm
Drop-in sessions
Monday, 3:00 pm–4:00 pm
Thursday, 4:30 pm–5:30 pm
Upcoming events
Upcoming Events
Meet our community partners
North York Community House
North York Community House (NYCH) is committed to building strong, vibrant communities – serving over 15,000 residents in northwest Toronto every year. We help transform lives by working with people, understanding their needs, and supporting them in achieving their goals. For over 30 years, we have been opening doors for new Canadians; supporting youth, parents and seniors in becoming active, engaged citizens; and creating opportunities for residents to improve their lives and lead positive change in their neighbourhoods.
WoodGreen
WoodGreen is one of the largest social service agencies in Toronto, delivering integrated programs from physical, mental health and disability services to affordable housing and pathways to employment. For 85 years, we have worked with communities to improve health and wellbeing for seniors, single mothers, newcomers and youth, creating new opportunities to thrive.
Recommended reading
Additional resources
This initiative is made possible by donations to the Toronto Public Library Foundation and is generously supported by:
Bank of America
Burgundy Legacy Foundation
CIBC Foundation
Mawer Investment Management Ltd
Osmington Inc.
WJ Properties