Location and Availability of Items
When you look up an item on the library website, click on Availability by location to navigate to detailed information about copies.
Information about where the copies are available displays on the Availability details page. There are two important pieces of information to check:
- Location: this tells you which library branches have copies of the item
- Status: this tells you whether or not the item is available
Location
To find more information about the library location (library branch), click on Hours & Locations at the top of the website.
From here, you can find the location by one of three ways:
- Entering the address or postal code to the search bar and then either pressing the enter key or clicking on the blue magnifying glass.
- Clicking on the Use current location button
- Clicking on See all locations, for an A-Z list of locations
Status
Here are the different messages you may see in the "Status" column and what they mean:
Statuses for Copies of Library Material
| Status | Available | Explanation |
| Available | Yes | On the shelf at the library branch.
Note: it's always a good idea to call the branch to confirm that the item is there. |
| AVAILABLE_NOT_HOLDABLE | No | On the shelf at the library branch. This item is part of a non-holdable collection.
Note: it’s always a good idea to call the branch to confirm that the item is there. |
| On Order | No | The library has ordered this item. |
| In Transit | No | On its way from one library location to another. |
| On Hold Shelf | No | Reserved for a customer and waiting to be picked up. |
| On Loan | No | On loan to a customer. The person who has the item may return it by the due date specified or keep it longer if the item can be renewed. |
| Not Available – Interbranch Reference Loan | No | Item is being used by a customer. |
| Not Available - Search In Progress | No | Location unknown; staff are looking for the item. |
| Being Fixed/Mended | No | Staff are making repairs to this item. |
| On Pickup Shelf | No | Reserved for a customer and waiting to be picked up. |
| Display Area | No | Part of a display and not in its usual shelf location. |
| Storage | No | In storage, possibly because it is an extra copy or seasonal material. |
| Workroom | No | Item is being used by staff. |
| New Bookshelf | Yes | On the new titles shelf and not in its usual shelf location. |
| Bindery | No | Item is being bound. |
| Conservation | No | Item is in use by the library's Conservation staff. |
| Digitization | No | Item is currently being scanned to create a digital copy. |
| External Display | No | On display at an organization outside of the library. |
| Photography | No | Item is being photographed for digitization. |
| TD Gallery | No | On display in the TD Gallery at the Toronto Reference Library. |
