Renewing Materials
Most items that you borrow can be renewed two or three times as long as there are sufficient copies available.
Each renewal extends the due date by the same length of time as you originally borrowed the item for, e.g. an additional 21 days for most books, an additional 7 days for most DVDs. See the complete list of loan periods and renewals.
The renewal period starts on the day you renew an item, not the original date the item was due. To make the most of your renewal time, we recommend renewing items one to two days before their due date. You are still responsible for any lost charges, if an item cannot be renewed and is overdue by more than 30 days.
How to renew items
Online
- Log in to My Account.
- Select your username and then select Checked Out from the dropdown menu.
- If you would like to renew just one item, check the box on the left, select Renew Selected button below the item.
- If you would like to renew multiple items, check the boxes beside each item you want to renew or check the box above the items to select all the items on the page. The number of items affected appears in brackets on the menu.
By phone
- Call the telephone renewals line at 416-395-5505, anytime between 8 a.m. and 3 a.m.
In Branches
- Use the online catalogue in any branch or ask staff.
Why you may not be able to renew an item
- you have already renewed the item the maximum number of times
- it is a popular item with a waiting list and no available copies
- it is a popular item with a waiting list and the "available" copies are not copies that can fill holds (e.g. they are Reference or Best Bets copies)
- it is a part of a Book Club Set
- it was borrowed through Interlibrary Loan
- your library card has expired
Need more help?
Contact your local branch or call Answerline at 416-397-5981