Financial Empowerment
Service Update
Please note that service hours may vary throughout the summer. Check below for the current service hours.
Build your financial future. Meet with our in-branch Financial Empowerment staff and community partners for free financial counselling. They provide free financial information, guidance, and support for people living on a low income. They do not provide direct financial assistance.
They can help with:
- filing your taxes all year round
- finding and applying for government benefits
- budgeting and saving money on a low income
- building confidence in making money decisions
- handling debt, credit, and other money challenges
- setting financial goals and reaching them
Book a free in-person appointment today with our community partners at one of the branches listed below.
Book an appointment
Albion
Schedule a Financial Empowerment counselling session by calling 416-394-5170 or speaking to staff in-branch. You can also book an appointment at Albion online.
Appointments are available:
Fridays, 11:00 am – 4:30 pm
Saturdays, 11:00 am – 4:30 pm
Drop-in sessions are available:
Fridays, 9:30 am – 10:30 am
Saturdays, 9:30 am – 10:30 am
Cedarbrae
Schedule a Financial Empowerment counselling session by calling 416-396-8850 or speaking to staff in-branch. You can also book an appointment at Cedarbrae online.
Appointments are available:
Tuesdays, 11:30 am – 4:00 pm
Wednesdays, 11:30 am – 4:00 pm
Thursdays, 10:30 am – 3:00 pm
Fridays, 10:30 am – 3:00 pm
Saturdays, 9:30 am – 3:00 pm
Drop-in sessions are available:
Tuesdays, 4:30 pm – 5:30 pm
Wednesdays, 4:30 pm – 5:30 pm
Thursdays, 4:30 pm – 5:30 pm
Fridays, 4:30 pm – 5:30 pm
Saturdays, 3:30 pm – 4:30 pm
Downsview
Schedule a Financial Empowerment counselling session by calling 416-395-5720 or speaking to staff in-branch. You can also book an appointment at Downsview online.
Appointments are available:
Tuesdays, 11:30 am – 4:00 pm
Wednesdays, 9:30 am – 3:00 pm
Thursdays, 11:30 am – 4:00 pm
Fridays, 9:30 am – 3:00 pm
Saturdays, 9:30 am – 3:00 pm
Drop-in sessions are available:
Tuesdays, 4:30 pm – 5:30 pm
Wednesdays, 3:30 pm – 4:30 pm
Thursdays, 4:30 pm – 5:30 pm
Fridays, 3:30 pm – 4:30 pm
Saturdays, 3:30 pm – 4:30 pm
Flemingdon Park
Schedule a Financial Empowerment counselling session by calling 416-395-5820 or speaking to staff in-branch. You can also book an appointment at Flemingdon Park online.
Appointments are available:
Wednesdays, 10:30 am – 3:00 pm
Fridays, 10:30 am – 3:00 pm
Saturdays, 9:30 am – 3:00 pm
Drop-in sessions are available:
Wednesdays 4:30 pm – 5:30 pm
Fridays 4:30 pm – 5:30 pm
Saturdays 3:30 pm – 4:30 pm
Malvern
Schedule a Financial Empowerment counselling session by calling 416-396-8969 or speaking to staff in-branch. You can also book an appointment at Malvern online.
Appointments are available:
Mondays, 11:30 am – 5:00 pm
Tuesdays, 9:30 am – 3:00 pm
Wednesdays, 9:30 am – 3:00 pm
Thursdays, 11:30 am – 5:00 pm
Saturdays, 9:30 am – 3:00 pm
Drop-in sessions are available:
Mondays, 5:30 pm – 6:30 pm
Tuesdays, 3:30 pm – 4:30 pm
Wednesdays, 3:30 pm – 4:30 pm
Thursdays, 5:30 pm – 6:30 pm
Saturdays, 3:30 pm – 4:30 pm
Northern Elms
Schedule a Financial Empowerment counselling session by calling 416-394-5230 or speaking to staff in-branch. You can also book an appointment at Northern Elms online.
Appointments are available:
Tuesdays, 1:00 pm – 5:00 pm
Wednesdays, 10:30 am – 3:00 pm
Thursdays, 1:00 pm – 5:00 pm
Drop-in sessions are available:
Tuesdays, 5:30 pm – 6:30 pm
Wednesdays, 4:30 pm – 5:30 pm
Thursdays, 5:30 pm – 6:30 pm
Riverdale
Schedule a Financial Empowerment counselling session by calling 416-393-7720 or speaking to staff in-branch. You can also book an appointment at Riverdale online.
Appointments are available:
Mondays 9:30 am – 4:00 pm
Tuesdays 2:00 pm – 4:30 pm
Wednesdays 2:00 pm – 4:30 pm
Thursdays 11:30 am – 6:30 pm
Fridays 9:30 am – 12:00 pm
Drop-in sessions are available:
Tuesday 9:30 am – 12:30 pm
Wednesdays 9:30 am – 12:30 pm
Thorncliffe
Schedule a Financial Empowerment counselling session by calling 416-396-3865 or speaking to staff in-branch. You can also book an appointment at Thorncliffe online.
Appointments are available:
Mondays, 10:30 am – 5:30 pm
Thursdays, 10:30 am – 3:00 pm
Drop-in sessions are available:
Mondays, 3:00 pm – 4:00 pm
Thursdays, 4:30 pm – 5:30 pm
Upcoming events
Upcoming Events
Meet our community partners
North York Community House
North York Community House (NYCH) is committed to building strong, vibrant communities – serving over 15,000 residents in northwest Toronto every year. We help transform lives by working with people, understanding their needs, and supporting them in achieving their goals. For over 30 years, we have been opening doors for new Canadians; supporting youth, parents and seniors in becoming active, engaged citizens; and creating opportunities for residents to improve their lives and lead positive change in their neighbourhoods.
WoodGreen
WoodGreen is one of the largest social service agencies in Toronto, delivering integrated programs from physical, mental health and disability services to affordable housing and pathways to employment. For 85 years, we have worked with communities to improve health and wellbeing for seniors, single mothers, newcomers and youth, creating new opportunities to thrive.
Recommended reading
Additional resources
This initiative is made possible by donations to the Toronto Public Library Foundation.
Generously supported by
Bank of America
Burgundy Legacy Foundation
CIBC Foundation
Mawer Investment Management Ltd
Osmington Inc.
WJ Properties