Management Staff

To learn about Toronto Public Library's internal structure, please see our organizational charts (PDF)

Branch Operations & Customer Experience

Responsible for all aspects of the operations of the 100 branches, including: the delivery of public service programs and services, and the delivery of a superior Customer Experience at every point of need along the customer's journey.

Heather Mathis (acting)
Director, Branch Operations & Customer Experience
Email: branchoperations@tpl.ca
Phone: 416-397-5944

Heather Mathis
Senior Manager, Divisional Support & Resource Planning
Email: hmathis@tpl.ca

Susan Martin
Senior Manager, Capital Planning & Implementation
Email: smartin@tpl.ca

Branches

To view our full list of branch hours and addresses, visit our A-Z list of branches.

To get in touch with any of our branches:

Albert Campbell / Cedarbrae / Malvern Area

Eda Conte-Pitcher
Senior Manager for Albert Campbell / Cedarbrae / Malvern Area
Email: econte@tpl.ca
Phone: 416-396-8973

Sung-Min Han
District Manager for Albert Campbell District - Albert Campbell, Cliffcrest, Guildwood, Morningside, Port Union, Taylor Memorial
Email: smhan@tpl.ca
Phone: 416-396-8609

Seth Mortezavi
District Service Manager for Cedarbrae District - Bendale, Cedarbrae, Eglinton Square, Kennedy/Eglinton, McGregor Park, Scarborough Civic Centre
Email: smortezavi@tpl.ca
Phone: 416-396-8858

Harman Malhi
District Manager for Malvern District - Burrows Hall, Goldhawk Park, Highland Creek, Malvern, Woodside Square
Email: hmalhi@tpl.ca
Phone: 416-396-8857

Albion / Maria A. Shchuka / York Woods Area

Elizabeth Malak
Senior Manager for Albion / Maria A. Shchuka / York Woods Area
Email: emalak@tpl.ca
Phone: 416-394-1005

Young Lark Jin
District Manager for Albion District - Albion, Humber Summit, Humberwood, Northern Elms, Rexdale, Weston
Email: yjin@tpl.ca
Phone: 416-394-5182

Naomi Fisher
District Manager for Maria A. Shchuka District – Daniel G. Hill, Evelyn Gregory, Maria A. Shchuka, Mount Dennis, Oakwood Village Library & Arts Centre
Email: nfisher@tpl.ca
Phone: 416-394-1022

Elton D'Costa
District Manager for York Woods District - Black Creek, Downsview, Jane/Sheppard, Woodview Park, York Woods
Email: edcosta@tpl.ca
Phone: 416-395-5989

Agincourt / Barbara Frum / Fairview Area

Michelle Alleyne
Senior Manager for Agincourt / Barbara Frum / Fairview Area
Email: malleyne@tpl.ca
Phone: 416-395-5788

Ashley Sealy
District Manager for Agincourt District - Agincourt, Brookbanks, Bridlewood, Maryvale, Steeles
Email: asealy@tpl.ca
Phone: 416-396-8957

Lindsay Timmins
District Manager for Barbara Frum District - Amesbury Park, Armour Heights, Barbara Frum, Centennial, Forest Hill
Email: ltimmins@tpl.ca
Phone: 416-395-5444

Melissa Scott
District Manager for Fairview District - Ethennonnhawahstihnen', Fairview, Hillcrest, Pleasant View
Email: mscott@tpl.ca
Phone: 416-395-5733

Bloor/Gladstone / Brentwood / Richview Area

Jan Dawson
Senior Manager, Bloor/Gladstone / Brentwood / Richview Area
Email: jandawson@tpl.ca
Phone: 416-394-5005

Alex MacCutchan
District Manager for Bloor/Gladstone District - Bloor/Gladstone, Dufferin/St. Clair, High Park, Parkdale, Perth/Dupont, St. Clair/Silverthorn
Email: amaccutchan@tpl.ca
Phone: 416-393-7408

Tara Mendez
District Manager for Richview District - Alderwood, Eatonville, Elmbrook Park, Long Branch, New Toronto, Richview
Email: tmendez@tpl.ca
Phone: 416-394-5147

Christine Pinkney
District Manager for Brentwood District - Annette Street, Brentwood, Humber Bay, Mimico, Runnymede, Swansea Memorial
Email: cpinkney@tpl.ca
Phone: 416-394-5252

Don Mills / Pape/Danforth / S. Walter Stewart Area

Sarah Bradley
Senior Manager for Don Mills / Pape/Danforth / S. Walter Stewart Area
Email: sbradley@tpl.ca
Phone: 416-395-5401

Luidmila Cibic
District Manager for Don Mills District - Don Mills, Flemingdon Park, Locke, Thorncliffe, Victoria Village
Email: lcibic@tpl.ca
Phone: 416-395-5844

Jennifer Sloane
District Manager for Pape/Danforth District - Beaches, Gerrard/Ashdale, Jones, Pape/Danforth, Queen/Saulter, Riverdale
Email: jsloane@tpl.ca
Phone: 416-393-7649

Andrea Ciurria
District Manager for S. Walter Stewart District - Danforth/Coxwell, Dawes Road, Main Street, S. Walter Stewart, Todmorden Room
Email: aciurria@tpl.ca
Phone: 416-396-3811

Lillian H. Smith / Northern District Area

Leesa Tossios
Senior Manager for Lillian H. Smith / Northern District Area
Email: ltossios@tpl.ca
Phone: 416-393-7691

Thomas Krzyzanowski
District Manager for Lillian H. Smith District - College/Shaw, Davenport, Fort York, Lillian H. Smith, Palmerston, Sanderson
Email: tkrzyzanowski@tpl.ca
Phone: 416-393-7641

Claire Argyropoulos
District Manager for Northern District - Deer Park, Leaside, Mt. Pleasant, Northern District, Wychwood
Email: cargyropoulos@tpl.ca
Phone: 416-393-7643

Jonathan Demers
District Manager for Yorkville - City Hall, Parliament, St. James Town, St. Lawrence, Spadina Road, Yorkville
Email: jdemers@tpl.ca
Phone: 416-393-7642

North York Central Library

Kim Huntley
Senior Manager for North York Central Library
Email: khuntley@tpl.ca
Phone: 416-395-5550

Erin Anderson
District Manager, NYCL Departments
Email: eanderson@tpl.ca
Phone: 416-395-5648

Gary Sherman
District Manager, Readers, Youth & Children's Services
Email: gsherman@tpl.ca
Phone: 416-395-5929

Toronto Reference Library

Colin Olford
Manager, TRL Departments - Access/Information Commons/Interlibrary Loan/Digital Innovation Hub
Email: colford@tpl.ca
Phone: 416-393-7129

Nancy Duncan
Manager, Humanities & Social Sciences/Language & Literature/User Education
Email: nduncan@tpl.ca
Phone: 416-393-7017

Siobán Linnen
Manager, Answerline, Arts & Business, Science & Technology/Intellisearch
Email: slinnen@tpl.ca
Phone: 416-393-7184

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Collections & Membership Services

Champions Torontonians' free access to diverse and responsive library materials in all its forms by selecting, purchasing, cataloguing, processing and distributing library materials into the hands of our customers.

Lisa Radha Vohra
Director, Collections & Membership Services
Email: lvohra@tpl.ca
Phone: 416-395-5506

Matt Abbott
Senior Manager, Collection Development
Email: mabbott@tpl.ca
Phone: 416-395-5503

Carmen Ho
Manager, Membership & Circulation Services
Email: cho@tpl.ca
Phone: 416-395-5620

Diana Weisser
Senior Manager, Bibliographic Services
Email: dweisser@tpl.ca
Phone: 416-393-7640

Matthew Blacquiere
Senior Manager, Mobile Library Services & Logistics
Email: mblacquiere@tpl.ca
Phone: 416-393-7773

Roman Svab
Manager, Distribution Services
Email: rsvab@tpl.ca
Phone: 416-395-0846

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Communications, Programming and Customer Engagement

Responsible for corporate print & online communications, marketing and brand management, premier programming, content strategy and editorial, media and stakeholder relations, issues management and advocacy on key issues.

Linda Hazzan
Director, Communications, Programming & Customer Engagement
Email: lhazzan@tpl.ca
Phone: 416-393-7214

Ana-Maria Critchley
Senior Manager, Communications & Stakeholder Relations
Email: amcritchley@tpl.ca
Phone: 416-393-7212

Brian Francis
Senior Manager, Marketing Communications & Creative Services
Email: bfrancis@tpl.ca
Phone: 416-393-7511

Gregory McCormick
Manager, Cultural & Special Events Programming
Email: gmccormick@tpl.ca
Phone: 416-393-7098

Liza Cooperman
Senior Manager, Content Strategy & Editorial
Email: lcooperman@tpl.ca
Phone: 416-393-6279

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Finance

Responsible for development & oversight of $200+ million annual operating budget, $40+ million capital budget as well as procurement, accounting, payroll, leases and contract administration.

Marco Cuoco
Director Finance & CFO
Email: mcuoco@tpl.ca
Phone: 416-397-5946

Harvey Mooradian
Senior Manager, Tenants & Leases
Email: hmooradian@tpl.ca
Phone: 416-393-7018

Alice Yu
Senior Manager, Budgets & Finance Reporting
Email: ayu@tpl.ca
Phone: 416-393-7003

Susie Mahendran
Senior Manager, Procurement & Contracts
Email: susiemahendran@tpl.ca
Phone: 416-393-7033

Wayne Lam
Senior Manager, Accounting & Payroll
Email: wlam@tpl.ca
Phone: 416-393-7203

Scott Smith
Manager, Procurement Performance & Planning
Email: ssmith@tpl.ca
Phone: 437-873-3258

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Human Resources

Leads Toronto Public Library's people and equity functions including human resources, employee experience, labour relations, equity and inclusion, accessibility, health and safety, emergency planning and staff training and development.

Brian Daly
Director, Human Resources
Email: bdaly@tpl.ca
Phone: 416-395-5850

Elaine Lau
Manager, Operations for Human Resources
Email: elau@tpl.ca
Phone: 416-395-5861

Louise Reimer
Manager, Human Resources
Email: lreimer@tpl.ca
Phone: 416-395-5884

John Argiropoulos
Manager, HR Systems, Data & Analytics
Email: jargiropoulos@tpl.ca
Phone: 416-395-5853

Narina Nagra
Manager, Equity and Inclusion
Email: nnagra@tpl.ca
Phone: 416-395-5852

Darren Cooper
Manager, Accessibility
Email: dcooper@tpl.ca
Phone: 416-393-6236

Richard La
Manager, Health and Safety
Email: rla@tpl.ca
Phone: 416-356-5169

Margo Till-Rogers
Manager, Welcoming Spaces
Email: mtillrogers@tpl.ca
Phone: 437-776-4396

Yuvraj Singh
Manager, Talent Acquisition, Human Resources
Email: ysingh@tpl.ca
Phone: 416-395-5871

Jordan Cukier
Manager, Talent Development, Human Resources
Email: jcukier@tpl.ca
Phone: 416-505-2216

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Information & Technology Services

Champions the advancement of Toronto Public Library's digital vision and delivers innovative, reliable and valued information and technology solutions to enable TPL's service delivery and strategies directions.

Steve Till-Rogers
Director, Digital Strategy & Chief Information Officer
Email: stillrogers@tpl.ca
Phone: 416-393-7104

Office of the Chief Information Officer

Anita Deol
Manager, Digital Strategy & Excellence
Email: adeol@tpl.ca

Frank Kim
Manager, IT Security & Enterprise Technology
Email: fkim@tpl.ca

Digital Experiences

Michael Tutton
Senior Manager, Digital Experiences
Email: mtutton@tpl.ca
Phone: 416-395-5530

Cheryl Fraser
Manager, Digital Experiences Products
Email: cfraser@tpl.ca

John Romano
Manager, Digital Experiences Technologies
Email: jromano@tpl.ca

Enterprise Applications

Liana Mandel
Senior Manager, Enterprise Applications
Email: LMandel@tpl.ca
Phone: 416-395-0756

Arlyn Altilia
Manager, Corporate Application
Email: aaltilia@tpl.ca

Sanja Maznic
Manager, Library Application
Email: smaznic@tpl.ca

Enterprise Technology

Andrew Riem
Senior Manager, Enterprise Technology
Email: ariem@tpl.ca
Phone: 416-395-4945

Alex Schifitto
Manager, IT Infrastructure
Email: aschifitto@tpl.ca

Farhan Aslam
Manager, Service Desk & Device Management
Email: faslam@tpl.ca

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Policy, Planning & Performance Management

Leads TPL's strategic planning, policy, research, evaluation, stakeholder management, data & analytics, performance management and reporting. We also provide leadership and direction to the organization on enterprise level risk management, privacy, records management and Board governance.

Shawn Mitchell
Director, Policy, Planning & Performance Management
Email: smitchell@tpl.ca
Phone: 416-395-5602

Joseph Lalonde
Senior Manager, Data & Analytics
Email: jlalonde@tpl.ca
Phone: 416-393-5907

Vacant
Senior Manager, Privacy, Risk & Data Governance
Phone: 416-395-5604

Laural Raine
Senior Manager, Planning, Policy & Evaluation
Email: lraine@tpl.ca
Phone: 416-395-5551

Ashleigh Dalton
Manager, Policy and Research
Email: adalton@tpl.ca
Phone: 416-226-9698

Mabel Ho
Manager, Strategy and Engagement
Email: mabelho@tpl.ca

Vacant
Manager, Privacy & Data Governance

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Service Development & Innovation

Responsible for leading development and planning of public services and programs for all audiences and age groups to be delivered through TPL's online and in-branch networks and through working with community partners.

Pam Ryan
Director, Service Development & Innovation
Email: pryan@tpl.ca
Phone: 416-393-7133

Adult Services

Aly Velji
Senior Manager, Adult Services
Email: avelji@tpl.ca
Phone: 416-393-7220

Justine Gerroir
Manager, Adult Programs
Email: jgerroir@tpl.ca
Phone: 416-393-7785

Amanda French
Manager, Social Development
Email: afrench@tpl.ca
Phone: 416-395-5502

Children's Services

Vicky Tourkolias
Senior Manager, Children's Services
Email: vtourkolias@tpl.ca
Phone: 416-393-7780

Leah Fiore
Manager, Children's Programs
Email: lfiore@tpl.ca
Phone: 437-551-4826

Jessica Roy
Manager, TD Summer Reading Club
Email: jessicaroy@tpl.ca
Phone: 416-393-7519

Innovation, Learning & Service Planning

Alex Carruthers
Senior Manager, Innovation, Learning, & Service Planning
Email: acarruthers@tpl.ca
Phone: 416-393-7012

Ab Velasco
Manager, Innovation (AI Services)
Email: avelasco@tpl.ca
Phone: 416-393-5903

Nan Davies
Manager, Learning & Community Engagement
Email: ndavies@tpl.ca
Phone: 416-393-7039

Natalie Colaiacova
Manager, Innovation (temp)
Email: ncolaiacovo@tpl.ca
Phone: 416-393-7657

Special Collections

Allison Lennox
Senior Manager, Special Collections
Email: alennox@tpl.ca
Phone: 416-395-5487

Craig Todd-Langille
Manager, Local History & Public Art
Email: ctodd-langille@tpl.ca
Phone: 416-396-3811

Rosa Pinto
Manager, Rare Books & Archives
Email: rpinto@tpl.ca
Phone: 416-393-7180

Suzanne Petersen
Manager, Preservation & Digitization
Email: spetersen@tpl.ca
Phone: 416-393-5858

Venue & Community Space Rentals

Deborah Nolan
Senior Manager, Venue and Community Space Rentals
Email: dnolan@tpl.ca
Phone: 416-393-7010

Kelli MacKinnon
Manager, Sales & Operations
Email: kmackinnon@tpl.ca
Phone: 416-393-7232

Youth Services

Lisa Heggum
Senior Manager, Youth Services
Email: lheggum@tpl.ca
Phone: 416-393-7037

Debora Attack
Manager, Youth Programs
Email: dattack@tpl.ca
Phone: 416-565-7435

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Enterprise Projects and Facilities Management

Responsible for annual business planning, the execution of strategic enterprise and facilities projects, and change management. Manages the state of good repair plans and maintenance of all Toronto Public Library branches and buildings.

Alyssa van Graft
Director, Enterprise Projects and Facilities Management
Email: avangraft@tpl.ca
Phone: 416-395-5541

Enterprise Project Management Office

Gail Rankin
Senior Manager, Facilities Projects
Email: grankin@tpl.ca
Phone: 416-395-5881

Shirley Lee
Senior Manager, Facilities Capital Project
Email: shirleylee@tpl.ca

Nicole Habib
Manager, Enterprise Project Management Office
Email: nhabib@tpl.ca
Phone: 416-395-0882

Ingrid Harris
Manager, Change Management
Email: iharris@tpl.ca

Facilities Management

Gianluca Di Cintio
Senior Manager, Facilities Operation
Email: gdicintio@tpl.ca
Phone: 416-395-5615

Len Smith
Manager, Facilities Operations (South/West Region)
Email: lensmith@tpl.ca
Phone: 416-393-5873

Patrick Boyd
Manager, Facilities Operations (TRL, NYCL)
Email: pboyd@tpl.ca

Wayne Aitchison
Manager, Facilities Operations (North/East Region Region)
Email: waitchison@tpl.ca
Phone: 416-395-0845

Steven Rivera
Manager, Public Safety
Email: srivera@tpl.ca
Phone: 416-395-5932

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City Librarian's Office

Moe Hosseini-Ara
City Librarian
Email: citylibrarian@tpl.ca
Phone: 416-393-7032
Address: 789 Yonge Street, Toronto, M4W 2G8

Sara Tavakolian
Library Board Officer
Email: saratavakolian@tpl.ca
Phone: 416-393-7215

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Toronto Public Library Foundation

The TPL Foundation is a registered charity that raises funds to support the exemplary collections, groundbreaking programs and services, and the innovative community spaces at the world's busiest public library system.

William Scott
CEO, Toronto Public Library Foundation
Email: wscott@tpl.ca
Phone: 416-393-7134

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