
Settlement agencies and Toronto Public Library provide services to help you get started in Toronto and Canada. You can connect with a settlement worker over the phone, online or in-person and they can help you get settled. This is a free service. See below for locations and contact information.
Settlement services
A settlement worker can help you find out how to:
- get free help finding a job
- learn English and attend free classes
- get a driver's licence
- join newcomer programs
- and much more.
Location and contact information
All settlement workers provide service in English. Contact settlement workers
directly at these locations for services, to register for programs or for help
in a language other than English. Agencies listed will indicate whether they
are a Library Settlement Partnerships (LSP) Agency or an Itinerant Settlement
Service (ISS) Agency.
Agincourt
Wen: 647-388-3762
Albert Campbell
Ada: 416-770-0312
Albion
Paulomi: 416-835-9462
LSP Agency: Rexdale Women's Centre, opens a new window
Annette
Mariia: 647-273-2097
LSP Agency: CultureLink Settlement & Community Services
Barbara Frum
Hannah: 647-296-0937
ISS Agency: North York Community House
Black Creek
Nury: 416-271-8833
ISS Agency: North York Community House
Bridlewood
Heng-Fei: 416-316-3803
LSP Agency: Centre for Immigrant & Community Services
Burrows Hall
Ada: 416-770-0312
Cedarbrae
Pranoti: 647-338-6300
Downsview
Abinaya: 647-204-5565
ISS Agency: North York Community House
Eatonville
Shane: 416-931-6536
Fairview
Zarmeena: 416-707-8259
Flemingdon Park
Plans are underway for an upcoming renovation. Please contact the branch before visiting.
Tom: 647-296-0147
Goldhawk Park
Ada: 416-770-0312
Humberwood
Gurvinderjit: 416-745-0062 ext. 253
ISS Agency: Rexdale Women’s Centre
Jane/Sheppard
Martha: 416-276-6117
ISS Agency: North York Community House, opens a new window
Lillian H. Smith
Karen: 647-404-8857
Malvern
Qudsia: 647-801-3222
Maria A. Shchuka
Amparo: 416-500-6225
ISS Agency: North York Community House
Maryvale
Elyas: 416-757-7010
Mimico Centennial
Claudia: 647-404-2235
North York Central Library
Iona: 647-999-6012
Parkdale
Dipak: 647-836-9578
Parliament Street
Sarah: 647-296-0839
Pleasant View
Please note: In-person appointments at the library are not available at this time. For assistance, contact the ISS Agency directly.
Nova: 416-996-3342
Richview
Faiza: 416-268-3981
LSP Agency: Rexdale Women’s Centre, opens a new window
Thorncliffe
Enas: 647-296-6524
Toronto Reference Library
Email: info@newcomersincanada.ca
Victoria Village
Trifona: 647-296-6804
Woodside Square
Pratibha: 647-282-6501
Ada: 416-770-0312
York Woods
Amparo: 416-500-6225
ISS Agency: North York Community House
Other sites of interest
- City of Toronto Immigration Portal
- Settlement.org - information for Newcomers
- Parks, Forestry & Recreation – activities in Toronto
- 211Toronto.ca – directory of social, health and government services
- Immigration, Refugees and Citizenship Canada

