We publish reports on our annual public service statistics trends and benchmarking comparisons, branch summary statistics, Key Performance Indicators, and reports that examine the social and economic value of the library to the City of Toronto for various years.
2023
- 2023 Public Service Statistics, Trends, & Comparisons (PDF)
- Enterprise Balanced Scorecard and Strategic Action Plan: 2023 Results and 2024 Targets (PDF)
- Measuring the Social Impact of Toronto Public Library
2022
- 2022 Public Service Statistics, Trends & Comparisons (PDF)
- Enterprise Balanced Scorecard and Strategic Action Plan: 2022 Results and 2023 Targets (PDF)
- Impact of Technology Services in Ontario Public Libraries (PDF)
2021
- 2021 Public Service Statistics, Trends, & Comparisons (PDF)
- 2021 and 2022 Enterprise Balanced Scorecards (PDF)
- COVID-19 Impact Report – 2021 Year in Review (PDF)
2020
- 2020 Public Service Statistics, Trends & Comparisons (PDF)
- 2020 and 2021 Enterprise Balanced Scorecards (PDF)
- COVID-19 Impact Report – 2020 Year in Review (PDF)
2019
- 2019 Annual Performance Measures and Benchmarking (PDF)
- 2016-2019 Strategic Plan: Final Balanced Scorecard and Strategic Plan Dashboard Results
- Strategic Plan 2020-2024: Results of Survey of Torontonians (PDF)
2018
- 2018 Annual Performance Measures and Benchmarking (PDF)
- Strategic Plan 2016-2019: Accountability Framework and 2018 Results (PDF)
2017
- 2017 Annual Performance Measures and Benchmarking (PDF)
- Strategic Plan 2016-2019: Accountability Framework and 2017 Results (PDF)
2016
- 2016 Annual Performance Measures and Benchmarking (PDF)
- 2016 Key Performance Indicators (PDF)
- Branch Summary Statistics: January to December 2016 (PDF)
2015
- TPL100 (video)
- 2015 Key Performance Indicator Dashboard (PDF)
- 2015 Annual Performance Measures and Benchmarking (PDF)
- Branch Summary Statistics 2015 (PDF)
- How We Compare 2015: North American Library Serving a Population Over 2 Million (PDF)
- How We Compare 2015: Canadian Libraries Serving a Population Over 500,000 (PDF)
- 2012-2015 Work Plan Achievements - Strategic Plan (PDF)
- Strategic Plan 2012-2015 Survey Results (PDF)
2014
- 2014 Annual Performance Measures and Benchmarking (PDF)
- Branch Summary Statistics 2014 (PDF)
- Ten Year Usage Trends: 2005-2014 (PDF)
- 2014 Work Plan Achievements - Strategic Plan (PDF)
2013
- 2013 Annual Performance Measures and Strategic Plan Update (PDF)
- Branch Summary Statistics 2013 (PDF)
- Ten Year Usage Trends: 2004-2013 (PDF)
- So Much More: The Economic Impact of the Toronto Public Library on the City of Toronto (PDF)
2012
- 2012 Annual Performance Measures and Strategic Plan Update (PDF)
- Branch Summary Statistics 2012 (PDF)
- Ten Year Usage Trends: 2003-2012 (PDF)
- 2012 Library Jurisdictional Comparison (PDF)